Terms & Conditions: Web Design Croydon

Last updated: May 2026

1. Introduction

These Terms and Conditions govern your use of the Web Design Croydon website located at web-designcroydon.co.uk and any services provided by us. By accessing our website or engaging our services, you agree to be bound by these terms.

Web Design Croydon is a website design and digital marketing agency based at 752 London Road, Thornton Heath, CR7 6JA. You can contact us at info@web-designcroydon.co.uk or by calling 07951 858020.

Please read these terms carefully before using our website or proceeding with any service. If you do not agree with any part of these terms, you should not use our website or engage our services.

2. Services

Web Design Croydon provides the following services:

• Web Design and Development
• Search Engine Optimisation (SEO)
• Google Ads Management
• Graphic and Logo Design
• Social Media Management
• Content Writing

The specific scope, deliverables, timeline, and pricing of any service will be agreed upon in writing before work begins. We reserve the right to refuse or discontinue a service at our discretion.

3. Quotes and Payments

Quotes All quotes provided by Web Design Croydon are valid for 30 days from the date of issue unless otherwise stated. A quote does not constitute a binding agreement until confirmed in writing by both parties.

Deposits A deposit is required before work begins on any project. The deposit amount will be specified in your project proposal or invoice. Deposits are non-refundable once work has commenced.

Payment Terms Final payment is due upon project completion and before the website is made live or final files are delivered. We accept bank transfer and other payment methods as agreed. Overdue invoices may incur a late payment charge in accordance with the Late Payment of Commercial Debts Act 1998.

Pricing All prices listed on our website are correct at the time of publication. We reserve the right to amend our pricing at any time. Any changes will not affect services already confirmed and in progress.

4. Client Responsibilities

To enable us to deliver your project on time and to the best possible standard, you agree to:

• Provide all required content, images, copy, and materials within the agreed timeframe
• Respond to questions, feedback requests, and approval stages in a timely manner
• Ensure that any materials you provide do not infringe the intellectual property rights of any third party
• Provide accurate and complete information about your business and requirements

Delays caused by the client may result in revised timelines and, where applicable, additional charges.

5. Revisions and Amendments

The number of revisions included in your project will be specified in your proposal or package details. Revisions beyond the agreed limit may be chargeable at our standard hourly rate. Any requests that significantly change the original project scope will be treated as a new requirement and quoted separately.

6. Intellectual Property

Your Content You retain ownership of all content, images, and materials you provide to us. By supplying these materials, you confirm that you have the right to use them and grant us a licence to use them solely for the purpose of delivering your project.

Our Work Upon receipt of full and final payment, ownership of the completed website design and associated files transfers to you. Until full payment is received, all work remains the intellectual property of Web Design Croydon.

Third-Party Assets Some projects may incorporate licensed third-party assets such as stock images, fonts, or plugins. These are subject to their own licensing terms and ownership does not transfer to the client.

Our Portfolio We reserve the right to display completed work in our portfolio and on our social media channels unless you request otherwise in writing prior to project completion.

7. Website Hosting and Maintenance

Unless a hosting or maintenance package has been agreed in writing, Web Design Croydon is not responsible for the ongoing hosting, security, or maintenance of your website after launch. We strongly recommend that all clients maintain regular backups and keep their platform, plugins, and themes up to date.

Where a maintenance or support package is in place, the specific terms of that arrangement will be set out in a separate agreement.

8. SEO and Google Ads

Search engine optimisation and paid advertising involve variables outside our direct control, including search engine algorithm changes, market competition, and platform policy updates. We do not guarantee specific rankings, traffic levels, or advertising results. We will always act in your best interests and apply best practice methods, but outcomes cannot be guaranteed.

9. Confidentiality

Both parties agree to keep confidential any sensitive business information shared during the course of the project and not to disclose it to any third party without prior written consent. This obligation continues after the project has been completed or terminated.

10. Limitation of Liability

To the fullest extent permitted by law, Web Design Croydon shall not be liable for:

• Any loss of revenue, profit, or business opportunity arising from the use of our services
• Any indirect, consequential, or incidental damages
• Any issues arising from third-party platforms, plugins, or services beyond our control
• Any downtime, data loss, or security breaches on hosting platforms we do not manage

Our total liability to you in connection with any project shall not exceed the total fees paid by you for that project.

11. Termination

Either party may terminate a project or service agreement with written notice. In the event of termination:

• Any work completed up to the point of termination will be invoiced and must be paid in full
• The initial deposit is non-refundable
• Any materials or assets already delivered to the client may be retained by the client

We reserve the right to terminate any agreement immediately if a client acts in breach of these terms, fails to make payment, or behaves in a manner that is abusive or unreasonable toward our team.

12. Use of Our Website

By using web-designcroydon.co.uk, you agree that you will not:

• Use the website for any unlawful purpose
• Attempt to gain unauthorised access to any part of the website or its systems
• Transmit any harmful, offensive, or disruptive content
• Copy, reproduce, or distribute any content from this website without our prior written consent

We reserve the right to restrict or terminate access to our website at any time without notice.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites. We are not responsible for the content, privacy practices, or accuracy of any third-party website and encourage you to review their own terms and policies.

14. Changes to These Term

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page with a revised date. Continued use of our website or services following any changes constitutes your acceptance of the updated terms. We recommend checking this page periodically.

15. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Web Design Croydon 752 London Road, Thornton Heath, CR7 6JA 📧 info@web-designcroydon.co.uk 📞 07951 858020