Privacy Policy: Web Design Croydon
Last updated: May 2026
Who We Are
This Privacy Policy explains how Web Design Croydon collects, uses, and protects your personal data when you visit or interact with our website at web-designcroydon.co.uk.
Web Design Croydon is a website design and digital marketing agency based at 752 London Road, Thornton Heath, CR7 6JA. You can contact us at info@web-designcroydon.co.uk or by calling 07951 858020.
We are committed to protecting your privacy and handling your personal data in a transparent and responsible way, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Information We Collect
We may collect the following types of personal information:
Information you provide directly:
- Your name, email address, and phone number when you submit a contact or enquiry form
- Your name and email address when you sign up to our newsletter
- Any additional information you choose to include in a message to us
Information collected automatically:
- Your IP address and browser type
- Pages you visit on our website and how long you spend on them
- The website or source that referred you to us
- Device and operating system information
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you have requested
- Send you our newsletter if you have opted in to receive it
- Improve the performance and content of our website
- Understand how visitors find and use our website
- Meet our legal and regulatory obligations
We will never sell your personal data to third parties or use it for purposes unrelated to the services we provide.
Legal Basis for Processing
Under UK GDPR, we process your personal data on the following legal grounds:
- Legitimate interests — to respond to enquiries and improve our services
- Consent — where you have opted in to receive marketing communications such as our newsletter
- Contractual obligation — where processing is necessary to deliver a service you have requested
Cookies
Our website uses cookies to improve your browsing experience and help us understand how the site is being used. Cookies are small text files stored on your device when you visit a website.
We use the following types of cookies:
- Necessary cookies — essential for the website to function correctly
- Analytical cookies — to track visitor behaviour and improve the site (e.g. Google Analytics)
- Functional cookies — to remember your preferences
- Advertising cookies — to deliver relevant content and measure campaign effectiveness
You can manage or withdraw your consent to non-essential cookies at any time using the cookie settings banner on our website. Please note that disabling certain cookies may affect the functionality of the site.
Third-Party Services
We may share your information with trusted third-party services that help us operate our website and deliver our services, including:
- Google Analytics — for website traffic and behaviour analysis
- Google Ads — for advertising campaign management
- WordPress — our website platform
- Email service providers — for sending newsletters and communications
These providers are required to handle your data securely and in accordance with applicable data protection laws. We do not permit them to use your data for their own marketing purposes.
Data Retention
We will only retain your personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry and contact form data is typically held for up to 12 months. Newsletter subscriber data is held until you unsubscribe.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- The right to access — you can request a copy of the personal data we hold about you
- The right to rectification — you can ask us to correct inaccurate or incomplete data
- The right to erasure — you can ask us to delete your personal data in certain circumstances
- The right to restrict processing — you can ask us to limit how we use your data
- The right to data portability — you can request your data in a commonly used, machine-readable format
- The right to object — you can object to us processing your data based on legitimate interests
- The right to withdraw consent — where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, please contact us at info@web-designcroydon.co.uk. We will respond within 30 days.
How We Protect Your Data
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our website uses SSL encryption (HTTPS) to secure data transmitted between your browser and our server.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to check this page periodically.
Contact Us & Complaints
If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch:
Web Design Croydon 752 London Road, Thornton Heath, CR7 6JA 📧 info@web-designcroydon.co.uk 📞 07951 858020
If you are not satisfied with how we have handled your data, you have the right to lodge a complaint with the UK’s data protection authority:
Information Commissioner’s Office (ICO) Website: ico.org.uk Helpline: 0303 123 1113